We aim to dispatch all orders as quickly as we can – usually within 1-3 working days of receiving your order.
It is important to us that your order reaches you in perfect condition. All signed copies are supplied wrapped in bubble wrap and shipped in a book box.
Demand for some titles can be high. All orders are processed in order in which they are received. Sometimes a product can go out of stock with us at our shop before we are able to reflect this on our website. If this does happen after your order has been placed, we will contact you to explain this and advise you of the steps we are taking to fulfil your order. If we are unable to source additional stock within an acceptable timescale we will refund your order.
In some instances, we may ship your order in more than one delivery. This will be the case if your order includes a pre-order title. For any pre-order title the product listing will state when we will be dispatching pre-orders. You will only be charged for postage and packaging once.
We have a standard postage and packaging charge of £4.50 for deliveries to any UK address.
Delivery / Posting of orders for single books will be via Royal Mail Signed For 1st Class service.
Please use an address where a parcel can be signed for during the normal working day, for example, your work address if you are not at home during the day.
Larger orders will be dispatched using Parcelforce 48 or a courier tracked and signed for service.
Deliveries to UK addresses should arrive within 1-3 days of dispatch.
We have a standard postage and packaging charge of £15 to countries within Europe.
Delivery will be via either Royal Mail or a courier tracked and signed for service and should arrive within 3-9 days of dispatch, depending on location.
Rest of World
We have a standard postage and packaging charge of £20 to countries outside Europe.
Delivery will be via either Royal Mail or a courier tracked and signed for service and should arrive within 5-10 days of dispatch, depending on location.
We have based our standard postage and packaging charges on averaged calculations.
For large orders, we reserve the right to contact you before the dispatch of your order if we find the postage cost is significantly more than our standard charges.
Overseas delivery outside the European Union is subject to Customs clearance procedures. Customs checks can add to delivery times.
Deliveries to some countries outside the UK may also be subject to import duties and taxes which are levied when the delivery reaches the specified destination. It will be your responsibility for payment of any such import duties and taxes. We have no control over these charges and are unable to predict their amount. For further information you should contact your Customs Office before placing your order.
Collect ‘in store’ at Booka
Our website offers the option of collection ‘in store’ from Booka (26-28 Church Street, Oswestry, Shropshire, SY11 2SP). Orders can be collected during normal trading hours: Monday – Saturday 9.30am-5.30pm, Sunday 11.00am-4.00pm.
After placing an order, you will receive an email communication from us acknowledging that we have received your order.
You will receive a further email communication to confirm your order has been dispatched.