We all know someone like Thomas. The grumpy next-door-neighbour who complains to the Residents’ Committee about the state of your front lawn. The man who tuts when you don’t have the correct change at the checkout. The colleague who sends an all-company email when you accidentally use the last drop of milk. Thomas is very happy to be on his own, far away from other people and their problems. But beneath his cranky exterior lies a story and a sadness that is familiar to us all. And he’s about to encounter a family who will change his view of the world.